ORANGE COUNTY TRANSPORTATION AUTHORITY (OCTA) CHIEF OPERATING OFFICER (COO)
The Orange County Transportation Authority (OCTA) is seeking a strategic, dynamic Chief Operating Officer to match the Authority’s unique culture and lead operations during a time of groundbreaking transition. The Authority has kicked off its transformation to a zero-emissions fleet in order to better serve the service area by reducing the fleet’s carbon footprint. Among OCTA’s other exciting projects, the Authority is close to unveiling a new light rail streetcar which will augment and diversify its current services. OCTA is reimagining what a transportation authority can do for both its riders and the environment in order to live up to the mission of delivering transportation services that enhance quality of life and keep Orange County moving.
Under minimal guidance, this position serves as the executive leader for all operational and maintenance functions for the Authority: bus, streetcar, rail, on-demand services, and mobility paratransit. The COO provides highly complex and responsible direction for multiple transit departments and administrative programs. The COO is also responsible for creating policy, strategic direction, and planning to the operational functions of the Authority.
The ideal candidate will be passionate about transportation and thrive in a fast-paced, engaging work environment. OCTA is a home to a highly talented staff frequently lauded across the industry for the quality of services they provide. OCTA seeks a similarly talented and engaged individual tasked with leading the agency into its next phase of excellence.
Representative duties and responsibilities of the COO include:
Oversees the overall programs/activities of the operations and maintenance groups within the Authority. Ensures long-term decisions advance and are consistent with the Authority’s goals and objectives as directed by the Board of Directors and the CEO. Ensures the development and continuous improvement of transit programs, implementation and measured outcomes of bus, paratransit, rail, streetcar, and other transit services.
Manages the operational resources and capital assets while providing safe, efficient, and reliable transit services throughout Orange County and ensures that key business functions are aligned to support those operations.
Oversees the planning and direction, and evaluates the activities of multiple departments, including Fixed Route Operations, Maintenance, Community Transportation Services, Contracted Services, Service Planning and Customer Advocacy, OC Streetcar Operations, Rail Operations, and other operational functions as assigned by the CEO.
Presents written and oral reports on a wide variety of transportation issues to a variety of audiences, including the Board of Directors, community groups, regional boards, commissions, community and business groups, legal advisors, and industry organizations.
Leads the operations and maintenance groups within the Authority in order to increase productivity, morale, efficiency and safety. Encourages creativity, growth and initiative of staff to ensure skill development and growth. Ensures interactive communication and feedback through meetings, collaborative projects, as well as measured outcomes.
Provides long and short-term strategic direction to the operational functions within the Authority. Provides counsel to the CEO on significant matters affecting Authority operations and policies.
Represents the Authority and/or CEO as designated in meetings, as a committee chair or member, and before community and business groups to further Authority interest. Maintains communication with government and public service agencies to coordinate regional issues and represent the Authority; serves as liaison to executive directors, directors, department and section managers, Board of Directors, and other external agencies.
KNOWLEDGE AND ABILITIES
The ideal candidate for COO will have the following knowledge and abilities:
Principles and techniques of organizational management and business leadership.
Current project planning, federal/state/local transportation practices and regulatory laws.
Capital planning and operating budgets.
Trends and practices in federal, state, and local transportation policy and planning.
Principles, techniques, policymaking, and processes of local, regional, state, and federal governments.
Multimodal transit systems and delivery (including bus and rail).
Contract negotiation and administration, budget development and administration.
Federal and state laws, rules and regulation and collective bargaining agreements.
Administrative principles and methods, including goal setting and program implementation.
Social politics and environmental issues influencing transportation programs.
Modern management theory and organizational development practices, including leadership development.
Policy development and implementation.
Metrics and best practices.
Lead, plan, organize and direct the work of a multimodal division.
Budget and perform financial planning for capital and operations.
Principles, policies and practices of transit management and administration.
Develop and implement highly complex strategies to achieve Authority goals.
Apply principles of leadership, teambuilding, motivation, and conflict resolution. − Provide highly responsible assistance to the CEO and Board of Directors.
Confer with all levels of management; provide strategic input based on current and future staffing trends.
Communicate clearly and persuasively with appointed and elected government officials, business and community organizations, interest groups, customers, employees, and member of the general public.
Analyze situations, identify problems, implement solutions, and evaluate outcome.
Exercise judgment and creativity in making decisions in a highly complex organization.
Understand Authority and divisional goals and objectives.
EDUCATION AND EXPERIENCE
Any combination of education and experience equivalent to a bachelor’s degree in Business Administration, or related discipline with a minimum of ten (10) years of experience in a variety of transportation related areas such as transportation planning, bus operations, rail operations, maintenance, and paratransit services, which includes a minimum of five (5) years of senior management responsibility. Advanced degree in related field preferred.
To request more information, a complete position description, or to apply, please contact Gregg Moser, Principal at K&A, at firstname.lastname@example.org.
About Orange County Transportation Authority (OCTA)
Krauthamer & Associates
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American Academy of Environmental Engineers and Scientists®
147 Old Solomons Island Road, Suite 303
Annapolis, MD 21401
410.266.3311 | FAX: 410.266.7653