We are looking for an ITS Technical Support Specialist to provide technical support at new and existing traffic signal installations and perform modifications to existing traffic signals in the greater Los Angeles area to include Riverside and San Bernardino.
Perform fieldwork with use of independent judgment. Typical fieldwork consists of but not limited to:
Programming and configuring equipment at a new installation to operate as designed on the signal plans.
Modifying existing traffic signal cabinets to operate as designed on the signal plans.
Repairing or replacing malfunctioning equipment both new and used.
Operate aerial equipment.
Interact with internal and external customers and all levels of personnel.
Provide one-on-one and group technical training.
After hours, and/or weekend work are required.
Migration support for software and hardware.
Complete other related projects as needed.
Skills and Qualifications
Must have high school diploma or GED.
Some college or recognized trade school in electrical field desired, but not required.
Minimum of 2 years of field experience in related industry.
Ability to handle multiple tasks.
Excellent verbal and written communication skills.
Ability to maintain high level of professionalism while under pressure.
Ability to work independently with minimal supervision.
Must be computer literate and have working knowledge of MS Office Suite.
Must be mechanically inclined.
IMSA Level 2 or higher with some electronic / electrical working knowledge is strongly preferred.
Ability to use hand tools including meters and specialty tools
Traffic signal product knowledge a plus.
Traffic maintenance experience a plus.
Must have clean driving records and provide current DMV driving record.
Willingness to travel. 80% driving to various job sites.
Must be available for “on-call” basis for company / customer needs.
Physical Conditions / Requirements
Physical requirements include some heavy lifting up to 50 lbs. Nearly all work will be performed outdoors at traffic intersections and near freeways. Job also requires frequent driving, sitting, handling objects with hands, climbing, standing, walking, bending, reaching, talking and hearing.
Occasional – Routine deadlines; usually sufficient lead-time; variance in work volume seasonal and predictable; work volume priorities can be anticipated; some interruptions are present; involves occasional exposure to demands and pressures form persons other than immediate supervisor.
Vision requirements: Ability to visually see information in print and /or electronically.
What's in it for you?
A GREAT work environment with fun, friendly, knowledgeable and helpful team members.
Benefits package to support you and your family’s health. From medical, dental, and vision, to flexible spending accounts for both health and dependent care.
Educational reimbursement to help keep your career undated.
Save money on tickets to the San Diego Zoo, other amusement parks, movies, indoor skydiving and so much more with our employee discount program.
Paid time off, holidays, company-matched 401(k) plan and more!
If this is what you are looking for and you meet the minimum requirements, submit your resume indicating ITS Tech Support Specialist – Los Angeles in the subject line or apply in person at 2365 Oak Ridge way, Vista, CA 92081. McCain is an equal opportunity employer.
This employer participates in E-Verify.
About McCain, Inc.
McCain, Inc., part of the Austrian traffic technology corporation SWARCO, is a pioneer of advanced traffic control equipment that protects the public, reduces congestion, and promotes urban mobility. Founded in 1987, McCain is a vertically-integrated company that bridges the gap between design, quality, and service to create the ultimate customer experience.
McCain’s extensive product portfolio, consisting of cabinets, controllers, signals, signs, software systems, and specialty products, offers customers one convenient location to find everything they need. McCain's sole mission is to provide customers with the solutions and support they need to achieve their desired outcomes.